Privacy and Refund Policy
Chris Fritchie Studios
Chris Fritchie Studios is the sole owner of any information collected on our site or for subscription registration purposes, including customer and billing contact information. Usernames, passwords, and IP ranges collected for the purpose of site access authentication are held in the strictest confidence. We will not sell, share, or distribute this information in any way, or use it for any other purpose than for site access authentication to chrisfritchiestudios.com.
Google AdWords Remarketing
We use Google AdWords remarketing codes to log when users view specific pages or take specific actions on our website(s). This allows us to provide targeted advertising in the future, including Chris Fritchie Studio advertising. If you do not wish to receive this type of advertising from us in the future, you can opt out using the Network Advertising Initiative opt-out page.
As a user or customer you will occasionally receive email updates from us about important functionality changes, special offers from us, new services, and other noteworthy news items about us. We hope you will find these updates useful and informative. If you do not want to receive promotional emails from us, simply respond to the instructions at the bottom of the email to have your email address removed from our mailing list. Chris Fritchie Studios reserves the right to limit registration to those who will accept emails and to those who will provide the requested information.
The Security Measures We Take To Protect Your Personal Information
All credit card information is transmitted using SSL (Secure Socket Layer) encryption. SSL is a widely used coding system that lets your browser automatically encrypt or scramble data before you send it to us. Our website is PCI (Purchase Card Industry) compliant, as verified by an independent third-party. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure.
The Personal Information We Collect
Chris Fritchie Studios collects personal information necessary to respond to your requests for our customized products and services and to allow you to use the resources available on our website, including the creation and maintenance of a photo gallery, wedding account, and/or a wedding website. Personal information includes, but is not limited to, name, physical address, email address, and phone number. Chris Fritchie Studios may also collect information related to your wedding, including dates and places of the rehearsal, rehearsal dinner, wedding and reception; name, address and phone number of wedding guests; information relating to your gift registry and honeymoon. Chris Fritchie Studios also uses order forms for you to sign up for products and services. On such order forms, we collect your contact information, financial information (including credit card numbers), and demographic information. We also keep track of your visits to the site and all purchases you make through us with this information.
With Whom Your Information Is Shared and How It Is Used
At Chris Fritchie Studios we do not share your personal information with any 3rd parties unless needed to process your payment.
In addition to the circumstances described above, we may disclose your information if required to do so by law, court order, as requested by other government or law enforcement authorities, or in the good faith belief that disclosure is otherwise necessary or advisable, including (without limitation) when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.
No refunds will be provided on printed items. We will replace at no charge any items that are defective as per the manufacturer. We require full payment prior to image editing and ordering of any products.